Frequently Asked Questions

For initial registration, you only need your mobile number or email address. However, to fully verify your account and activate withdrawals, identification documents may be required later. You can use your National ID, passport, driving license, or any government-approved ID. For address verification, a utility bill or bank statement may be needed. These documents help ensure the security of your account and transactions.

No, YesBet2 allows only one account per person. Creating multiple accounts violates our Terms and Conditions and may result in account suspension or closure. We verify each account, and if we detect multiple accounts belonging to the same person, we will close them and reserve the right to cancel any winnings or bonuses. If you have any issues with your account, contact our support team—they will help you.

Forgot your password? No worries. Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address. We'll send you a password reset link or code. Click the link or use the code to set a new password. Make sure your new password is strong and unique—use uppercase letters, lowercase letters, numbers, and special characters. If you don't receive the reset email or SMS, contact our support team.

The minimum deposit on YesBet2 is just BDT 500, which is very convenient for new players. There's no maximum deposit limit, but for security reasons, deposits exceeding BDT 10,000 in a single transaction may require additional verification. Limits vary by payment method—mobile banking typically supports BDT 500 to 50,000, and bank transfers support higher amounts. VIP members have special limits.

Withdrawal speed depends on the payment method. Mobile banking (Mobile Pay, Nagad, Rocket) withdrawals are typically processed within 1-6 hours, but during busy times may take up to 24 hours. Bank transfers take 1-3 business days, and cryptocurrency withdrawals are usually completed in 6-12 hours. First-time withdrawals may take additional time for account verification. We process withdrawals even on weekends.

YesBet2 charges no fees on deposits—the full amount you deposit will be added to your account. For withdrawals, your first three withdrawals per month are completely free. After that, each withdrawal incurs a 2% processing fee (maximum BDT 200). However, VIP members enjoy unlimited free withdrawals. Payment providers (Mobile Pay, Nagad, etc.) may charge their own fees, which are beyond our control.

To withdraw bonuses, you must meet wagering requirements. Typically, the welcome bonus requires 5x turnover, meaning you must bet five times your bonus amount. For example, if you receive a BDT 2,000 bonus, you can withdraw after completing BDT 10,000 in total bets. Only bets with odds of 1.50 or higher count toward wagering. Bonuses typically must be used within 30 days or they will expire. Each bonus may have specific terms.

YesBet2 regularly offers various promotions. Weekly reload bonuses, cashback offers, free bets, and special tournaments are organized. To stay updated on promotions, check our promotions page regularly or keep email and SMS notifications enabled—we'll inform you directly about new offers. Every Friday there's a reload bonus offering 50% on deposits. You can also earn regular reward points through the loyalty program, which can be converted into bonuses.

The minimum bet on YesBet2 is just BDT 50, suitable for players of all levels. The maximum bet varies by sport and market—popular matches typically allow bets from BDT 50,000 to 100,000. Less popular sports or markets may have lower limits. VIP members have higher betting limits, which can be increased further upon special request. Live Betting limits may be somewhat lower because odds change rapidly.

Tracking all your bets is easy. After logging in, go to the "My Bets" or "Betting History" section. There you'll see detailed information on your active bets, pending bets, won bets, and lost bets. Each bet clearly shows the date, time, bet amount, odds, and status. For live bets, you'll get real-time updates. You can filter and search by specific date, sport, or bet type. On the mobile app, you'll also receive bet results via push notifications.

Cash out is a feature that lets you settle your bet before the match ends. If your bet looks like it's winning but you're not certain, you can cash out and take a guaranteed profit. Conversely, if your bet looks like it's losing, you can cash out to recover a partial amount. Cash out isn't available on all bets or markets—where it is, you'll see a "Cash Out" button showing the current cash-out value. Decide quickly because in live play, the cash-out value can change every second.